Electronic Record: This document is an electronic record in accordance with the Information Technology Act, 2000, and the related regulations, including amendments made by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not necessitate physical or digital signatures.

Welcome to LUXURIATE: LUXURIATE provides the content and services accessible through this website, subject to the following Terms and Conditions, our Privacy Policy, Payment Policy, and other terms and conditions and policies you may find on our website in connection with particular features, functionality, or promotions, as well as customer service. All of these are considered part of and included within these Terms and Conditions (collectively, "Terms and Conditions"). By accessing or using this website, you acknowledge that you have read, understood, and agreed, without limitation or qualification, to be bound by these Terms and Conditions in this Agreement. Therefore, please carefully read and understand these terms before proceeding.

Privacy: Kindly review our privacy policy to gain a better understanding of our privacy practices.

Payment Policy: Refer to our Payment Policy to comprehend the purchase processes for our products.

International Shipping Orders: All international shipping orders may attract local duties applicable in that country, and the customer will be responsible for paying these local duties or taxes.

Products and Services for Personal Use: The products and services featured on this website, including any samples provided to you, are intended for personal use only. You are not permitted to sell or resell any of the products, services, or samples received from us. We reserve the right, with or without prior notice, to cancel or reduce the quantity of any products or services to be provided if we believe, at our sole discretion, that doing otherwise may result in a violation of our Terms and Conditions.

Accuracy of Information: We strive to provide accurate descriptions of our products on the website. However, except as required by applicable law, we do not guarantee that the product descriptions, colors, information, or other content available on the website are accurate, complete, reliable, current, or error-free.

Intellectual Property: All information and content available on the website, including trademarks, logos, service marks, text, graphics, logos, button icons, images, audio clips, data compilations, software, and the organization of these elements (collectively, the "Content"), are the property of LUXURIATE, our Affiliates, partners, or licensors, and are protected by Indian laws governing intellectual property in all its forms.

Except as specified in the limited licenses section (Section 6) or as required by applicable law, the Content or any portion of this website cannot be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in whole or in part, for any purpose without our express, prior written consent.

Limited Licenses: We grant you a limited, revocable, non-exclusive license to access and make personal use of the LUXURIATE website. However, this license does not include the right to: (a) frame or use framing techniques to enclose the website or any part of it; (b) republish, redistribute, transmit, sell, license, or download the website or any or all Content (except for caching or as necessary to view the website); (c) make any use of the website or any or all Content other than personal use; (d) modify, reverse engineer, or create derivative works based on the website or any or all Content; (e) collect account information for yourself or another party; (f) use any meta tags or other "hidden text" using any or all Content; or (g) use software robots, spiders, crawlers, or similar data gathering and extraction tools, or take any other action that may place an unreasonable burden on our infrastructure. You must keep all proprietary notices on the website intact.

We also grant you a limited, revocable, and nonexclusive license to create a hyperlink to the home page of the website for personal, non-commercial use only. A website linking to our site may not replicate any or all of our Content, may not suggest that we endorse the linked website or its products or services, may not misrepresent its relationship with us, may not contain content that could be considered offensive, obscene, or inappropriate for any age group, may not portray us or our products or services in a misleading or offensive manner, and may not link to any page of the website other than the home page. We reserve the right to request the removal of any link to the website, and upon such request, you must immediately remove the link and cease linking, unless you have received separate and written authorization from us to continue linking.

Any unauthorized use by you of the LUXURIATE website or any or all Content terminates the limited licenses specified in this Section, without prejudice to any other remedy provided by applicable law or these Terms and Conditions.

Your Obligations and Responsibilities: When accessing or using the LUXURIATE website, you agree to comply with these Terms and Conditions and the special warnings or instructions for access or use posted on the website. You shall act in accordance with the law, custom, and in good faith. You may not make any changes or alterations to the website, Content, or services that may impair the integrity or operation of the website. If you fail to meet any of the obligations outlined in these Terms and Conditions, whether intentionally or negligently, you will be responsible for any losses and damages resulting from your actions, as determined by LUXURIATE, our Affiliates, partners, or licensors.

Third-Party Links: We are not responsible for the content of off-website pages or any other websites linked to or from the LUXURIATE website. Links provided on this website are for convenience only and should not be construed as an endorsement by us, our affiliates, or our partners of the referenced content, product, service, or supplier. Your linking to or from off-website pages or other websites is at your own risk. We do not examine or evaluate the content, products, or services of off-website pages or other websites linked to or from this site. We do not assume responsibility or liability for the actions, content, products, or services, including privacy policies and terms and conditions, of such pages and websites. Before visiting any off-website pages or other websites, please carefully review their terms and conditions and privacy policies.

Special Features, Functionality, and Events: LUXURIATE may offer specific special features, functionality, or events (such as contests, promotions, or other offerings) that may be subject to terms of use, rules, or policies different from or in addition to these Terms and Conditions. Such offerings may be provided by us or by third parties. If such offers are made available, we will notify you, and if you choose to participate, you agree that your use of these offerings will be subject to the additional or separate terms of use, rules, or policies.

Submissions: While we do not accept unsolicited suggestions and ideas, we welcome inquiries, feedback, suggestions, ideas, or other information you provide to us ("Submissions"). These Submissions will be considered non-proprietary and non-confidential, except as provided in our Privacy Policy. By sending or posting any Submission, you grant us the right to use, reproduce, modify, adapt, translate, publish, license, distribute, sell, or assign the Submission in any way we see fit, including copying, creating derivative works from, distributing, or displaying the Submission in any form, media, or technology, whether known or developed in the future, alone or as part of other works, or using the Submission within or in connection with our products or services. You also acknowledge that your Submission will not be returned, and we may use your Submission, including any ideas, concepts, or know-how it contains, without compensation, for any purpose, including but not limited to developing, manufacturing, distributing, and marketing products.

By making a Submission, you represent and warrant that you own or otherwise control the rights to your Submission and that it does not contain any harmful elements, including software viruses, unsolicited commercial material, chain letters, or any form of spam. You may not use a false email address, impersonate any person or entity, or mislead us regarding the origin of the Submission. You agree to indemnify us for any claims related to your Submission and any damages arising from it.

User Content: When you transmit, upload, post, e-mail, or otherwise make User Content available on the website, you are solely responsible for such User Content. All third parties, not us, are fully responsible for User Content that they post on the website. You agree not to transmit, upload, post, e-mail, or make User Content available that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, pornographic, libelous, invasive of privacy, hateful, or racially, ethnically, or otherwise objectionable. You must have the legal right to make User Content available under any law or contractual or fiduciary relationships. User Content should be true, accurate, and non-misleading. User Content should not be compensated for or given consideration by any third party. User Content should not infringe on any patent, trademark, trade secret, copyright, or other intellectual property rights. You also agree not to transmit, upload, post, e-mail, or make available any software viruses, unsolicited advertising, solicitation, or promotional materials, including chain letters, mass mailings, or any form of spam. You agree not to impersonate any person or entity, harass, advocate harm to another person, mislead or harm any third party, forge headers or manipulate identifiers, intentionally or unintentionally violate any local, state, national, or international law, or collect personally identifiable data about other users.

We do not endorse or control User Content transmitted or posted on the LUXURIATE website. We do not guarantee the accuracy, integrity, or quality of User Content, and we shall not be liable for any errors or omissions in any User Content or for any loss or damage of any kind resulting from the use of User Content transmitted, uploaded, posted, e-mailed, or otherwise made available via the website.

We have the right to refuse to post or remove any User Content and to change, condense, or delete any User Content, as we deem appropriate, without limiting the generality of the foregoing or any other provision of these Terms and Conditions. We have the right to remove any User Content that violates these Terms and Conditions or is otherwise objectionable, and we may refuse service to users who violate these Terms and Conditions or infringe on the rights of others.

Copyright Complaints: We respect the intellectual property rights of others. If you believe that copyrighted material has been used in a way that constitutes copyright infringement, please send a notice of infringement, providing information about the copyrighted work(s) claimed to be infringed and contact information to: [email or address provided for notice of infringement].

Representations and Warranties and Limitation of Liability: The LUXURIATE website is provided "As Is." We make no representations or warranties, express or implied, in connection with these Terms and Conditions or the website, including but not limited to warranties of merchantability, non-infringement, or fitness for a particular purpose, except to the extent that such representations and warranties are legally excluded.

To the fullest extent permitted by applicable law, we will not be responsible or liable (whether in contract, tort, or otherwise) under any circumstances, for any: (a) business interruption; (b) access delays or access interruptions to the website; (c) data non-delivery, mis-delivery, corruption, destruction, or other modification; (d) losses or damages incurred as a result of interactions with off-website links; (e) computer viruses, system failures, or malfunctions that may occur in connection with your use of the website, including during hyperlinking to or from third-party websites; (f) inaccuracies or omissions in content; or (g) events beyond our reasonable control.

LUXURIATE personal care products are based on natural and ayurvedic formulations. While great care is taken to ensure that our products are safe for human use, certain ingredients may cause allergic reactions in some individuals or adversely affect those with pre-existing medical conditions. It is essential that you acquaint yourself with the ingredients and usage instructions provided with each of our products to determine whether they are safe for you. You agree that LUXURIATE will not be responsible or liable for any product-related issues, including allergic reactions, on account of the usage of our products. For any purchases made through LUXURIATE, you will be governed by the limitation of liability and disclaimer conditions provided in more detail with the product packaging or leaflets.

Furthermore, to the fullest extent permitted by law, we will not be liable for any indirect, special, punitive, incidental, or consequential damages of any kind, including lost profits, related to the website or your use of it, regardless of the form of action, whether in contract, tort, or otherwise, even if we have been advised of the possibility of such damages. In no event shall our maximum aggregate liability exceed Indian Rupees 2000.

Indemnification: You agree to defend, indemnify, and hold us harmless from any loss, damages, or costs, including reasonable attorneys' fees, resulting from any third-party claim, action, or demand arising from your use of LUXURIATE or your breach of these Terms and Conditions. You also agree to indemnify us for any loss, damages, or costs resulting from your use of software robots, spiders, crawlers, or similar data gathering and extraction tools or any other action that imposes an unreasonable burden on our infrastructure.

Disputes: Disputes relating to the website are governed by Indian law and shall be subject to the jurisdiction of the courts in New Delhi, India. If arbitration is permitted by applicable law, we may choose to resolve any dispute through arbitration.

Consent to Receive Notices Electronically: You agree to receive agreements, notices, disclosures, and other communications (collectively, "Notices") from us electronically, including by email or by posting them on the website. All electronic Notices satisfy any legal requirement that such communications be in writing in English. To withdraw your consent for electronic Notices, please email us and discontinue your use of the website.

E-Gift Cards (Terms & Conditions):

• Gift cards can be loaded in multiples of INR 500 with a minimum value of Rs 1000.
• The gift card shall be valid for a period of 1 year from the date of issuance. Any unused balance will not be refunded or credited when the card expires.
• The gift card can be redeemed only at exclusive LUXURIATE stores or at www.luxuriateonline.com .
• The gift card can either be used in full or partially and is not redeemable for cash or credit.
• LUXURIATE reserves the right to amend these terms & conditions or discontinue the card at its discretion.
• No replacement, refund, or compensations shall be payable in case of any damaged, mutilated, or lost card.
• Disputes, if any, in relation to this card and/or pursuant to the usage of this card shall be governed in accordance with the laws of India and subject to the Courts of Delhi.
• The gift card is not legal tender and can neither be recharged nor re-validated.
• No loyalty points will be awarded on the value of the gift card during any transaction.
• The gift card cannot be clubbed with any other promotion or benefit.

Free Trial:

• The Free Trial is restricted to a maximum of 3 samples per order.
• Only one Free Trial may be ordered at a time.
• A single customer can order up to a maximum of 3 Free Trials only.
• The order of a Free Trial cannot be combined with a purchase of full-size products. For any other purchase, a separate order must be placed from the same account.
• LUXURIATE reserves the right to change/modify/add/delete any of the terms and conditions prevailing on the Free Trial promotion and at its discretion, can withdraw or limit the same from time to time.

General:

• These Terms and Conditions constitute the complete and exclusive agreement between the parties concerning your use of the website and supersede all prior proposals, agreements, or other communications.
• The company reserves the right to change these Terms and Conditions at any time by posting the changes on the website and providing notice of such change. Your continued use of the website constitutes your agreement to the changed Terms and Conditions.
• Nothing in these Terms and Conditions creates an agency, partnership, or other form of joint enterprise.
• The failure to require your performance of any provision does not affect the right to require such performance later, and a waiver of a breach does not constitute a waiver of the provision itself.
• In the event that any provision is unenforceable, it shall be modified to reflect the parties' original intent.
• If you have questions regarding these Terms and Conditions, you can contact LUXURIATE at customercare@luxuriateindia.com.
• Copyright © LUXURIATE (brand owners LUXURIATE). All worldwide rights reserved.

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